Power omnichannel conversations in your software
Smooch is the complete messaging platform for enterprise software makers.
Build on our full suite of APIs and SDKs to eliminate the complexity of omnichannel messaging.
Bring the world's favorite communication channels directly to your software — all from a single unified API.
Translate rich messages automatically and optimize them for each unique channel — zero effort required on your end.
Authenticate users and enrich their profiles with channel and proprietary metadata. Make it easy to make people feel special.
Orchestrate messaging between all your software systems, and enhance conversations with bots, AI, analytics or other software extensions.
Smooch extends your conversational capabilities across all messaging channels.
Your data and conversations are secure with Smooch.
Robust uptime SLAs, active 24x7 monitoring, and a redundant messaging infrastructure built for resiliency and high availability ensure we keep your conversations flowing.
With encryption in motion and at rest, and active intrusion detection, Smooch is hosted on AWS cloud and backed by SSAE-16 SOC 1, 2 & 3, ISO 27001, FedRAMP/FISMA reports and certifications.
Our Privacy Shield certification is supported by role based access controls to production systems as well as annual privacy training company-wide to safeguard your data.