Messaging has changed the way we communicate. Consumers expect to engage in rich, persistent and asynchronous conversations with businesses, no matter where they're reaching out from.

Smooch helps elevate your business software, website and mobile apps to deliver more personal customer experiences on every channel.

Start messaging instantly without writing code

Engage customers instantly on your website, mobile app or over the world's leading chat apps.

  • Reach users anywhere with built-in connectors

    Chat with customers on web, mobile, SMS, RCS or leading chat apps from your system of choice such as Zendesk or Helpscout. Deliver outstanding customer experience on any channel without having to build and maintain a complicated messaging infrastructure. Benefit from rich message types instantly by using a flexible message syntax compatible with any software.

  • Bring modern messaging to your websites and apps

    Adding chat to your apps and web pages has never been easier. Smooch SDKs are packed with best-in-class features to get you up and running in no time. Deliver an outstanding customer experience with rich content like product cards and special offers. You can also turn on web chat with plugins for Wordpress, Shopify, Google Tag Manager and more.

  • Plug in bots, AI and other software

    Smooch’s growing messaging ecosystem lets you connect bots, AI and other third-party software to automate and enhance the conversation as you see fit. Automate scripted flow with Motion.ai, collect payments using Stripe or analyze conversations using BotAnalytics.