More ways to connect with users

Smooch lets you tap into all these channels with a single abstracted API.

Chat apps

You don’t need to become a messaging expert to enable your software with the newest and most popular channel where consumers already are.

Embeddable SDKs

Fully customizable iOS, Android and Web SDKs to enable full-featured messaging for your customer's mobile and web applications.


Manage voice-enable channels and devices with the same unified API you use to manage other messaging channels.

Other channels

Manage email and SMS aggregators with the same API you use to manage other messaging channels.

Upcoming channels

We’re working closely with platform owners to enable the next wave of messaging and add many more channels types. Request the ones you need and we’ll reach out when they’re ready.

  • WhatsApp



  • Kakao Talk

    Kakao Talk

    Coming soon

  • Kik


    Coming soon

  • Skype


    Coming soon

  • GroupMe


    Coming soon

  • Nexmo

    Nexmo SMS

    Coming soon

Want to see a full feature comparison per channel?

Run your channels on Smooch

Smooch manages all of your messaging channels so you can focus on building your product. Connect to a variety of channels through a single unified API. Always have support for any messaging channel feature you may need, and let Smooch handle the rest.

Smooch auto-updates to add new platforms and features

  • A single unified API

    You don’t need to become an expert in every messaging channel or capability on the market to enable your product with all of the channels that your customers demand. With one unified API, you’ll gain access to the richest features across the broadest set of channels.

  • Omnichannel by design

    Smooch’s set of tools and APIs allow you to deliver a truly omnichannel experience by putting the user at the center of the conversation. Enable businesses to provide real-time engagement across customer touchpoints, and connected customer journeys that differentiate your software.

  • Constantly improving

    Benefit from rich message types, channel abstractions, regular feature updates and delivery issues handled for you. You’ll continuously have access to new channels like Messenger or Viber, new features like carousels, and not have to worry as APIs change and adapt, all with no effort on your part.

  • Reliability and visibility

    Not all messaging channels provide the same service levels, visibility or support. Smooch’s highly available cloud infrastructure is designed from the ground up to ensure every message gets delivered and gives you the visibility over the entire system you need to support your customers.

  • Get to market fast

    Build and manage every aspect of customer conversations delivered over web, mobile or social messaging platforms. Save the heavy lifting but keep full control with powerful APIs to implement any messaging use case.