More ways to connect with users

Tap into all or any of these channels with a single abstracted API.

Chat apps

You don’t need to become a messaging expert to connect your software with the newest and most popular channels where consumers already are.

  • Whatsapp

    Whatsapp

  • Facebook Messenger

    Messenger

  • Twitter

    Twitter DM

  • WeChat

    WeChat

  • Viber

    Viber

  • LINE

    LINE

  • Telegram

    Telegram

  • Kakao

    Kakao

    Early access


  • Apple Business Chat

    Apple Business Chat

    Early access

Chat Embeddables

Fully customizable iOS, Android and Web SDKs to enable full-featured messaging for your customer's mobile and web applications.

Explore Embeddables

  • Web

    Web

  • iOS

    iOS

  • Android

    Android

Voice

Engage with users through speech on the most popular voice asssistants and manage it just like your other text-based channels.

Other channels

Manage email, SMS and RCS with the same API you use to manage other messaging channels.

  • Twilio

    Twilio SMS

  • MessageBird

    MessageBird SMS

  • Mailgun

    Mailgun

  • Google RCS

    Google RCS

    Early access

Your channel roadmap on autopilot

Smooch manages all of your messaging channels so you can focus on building your product. Connect to a variety of channels through a single unified API. Always have support for any messaging channel feature you may need, and let Smooch handle the rest.

Smooch auto-updates to add new platforms and features

  • A single unified API

    You don’t need to become an expert in every messaging channel or capability on the market to enable your product with all of the channels that your customers demand. With one unified API, you’ll gain access to the richest features across the broadest set of channels.

  • Omnichannel by design

    Smooch’s set of tools and APIs allow you to deliver a truly omnichannel experience by putting the user at the center of the conversation. Enable businesses to provide real-time engagement across customer touchpoints, and connected customer journeys that differentiate your software.

  • Constantly improving

    Benefit from rich message types, channel abstractions, regular feature updates and delivery issues handled for you. You’ll continuously have access to new channels like WhatsApp or Apple Business Chat, new features like carousels, and not have to worry as APIs change and adapt, all with no effort on your part.

  • Reliability and visibility

    Not all messaging channels provide the same service levels, visibility or support. Smooch’s highly available and secure cloud infrastructure is designed from the ground up to ensure every message gets delivered and gives you the visibility over the entire system you need to support your customers.

  • Get to market fast

    Build and manage every aspect of customer conversations delivered over web, mobile or social messaging platforms. Save the heavy lifting but keep full control with powerful APIs to implement any messaging use case.