Messaging is personal

Apps that use in-app messaging see 3.5x better retention. Adding messaging lets you drive behavior that matters to you.

Deliver highly personalized messages

Using rich insights, you can craft messages that are personalized and engaging.

Smooch messaging lives right inside your app

Provide proactive and differentiated customer support

Never make your customers use a faceless “contact us” form again. Send detailed messages with rich media with customized messages about purchases.

Feels and looks native to your app

Smooch’s messenger widget lives inside your app. It’s as easy as messaging a friend.

See full documentation →

Send rich messages to customers in your apps

Beautiful in-app messaging for everyone

  • Developers

    Collect feedback, provide tech support, and inspire amazing app reviews from your users.

  • Product Owners

    Gain real-time learnings from your customers to improve your product.

  • Customer Success Teams

    Provide amazing customer support, right when and where users need it.