Starter

All the basics for starting a new messaging project

Try it free

Premium

Advanced tools for your messaging products

Contact us

Enterprise

Everything needed to run enterprise products at scale

Contact us

Starter

All the basics for starting a new messaging project

Try it free

Premium

Advanced tools for your messaging products

Contact us

Enterprise

Everything needed to run enterprise products at scale

Contact us
Pricing $495/mo Contact Us Contact Us
Conversation rates & volume More information
Conversations per month 500 500 500
Price per committed conversation $0.02 & below $0.02 & below
Price per extra conversation $0.05 $0.05
Term Monthly Annual Multi-year
Notification Rates & Volume More information
Notifications per month 500 500 500
Price per committed notification $0.002 & below $0.002 & below
Price per extra notification $0.005 $0.005
Features
Channels More information Standard More information All All
SDKs Branded Unbranded Private Label or Source Code
Sub-AccountsMore information Available Available
Geographic options US US or EU US or EU
Sandbox environmentsMore information Included Included
Orchestration APIs (limited early access) Available Available Available
Multi-Party (early access) Available
Support Services
Support channels Email Email & Chat Email, Chat & Phone
Support hours Weekdays 10am-4pm ET Weekdays 9am-8pm ET 24/7 access for Production down
Weekdays 9am-8pm ET for general issues and degraded service
Case severity/Response times General issue: < 8 business hours Degraded service: < 4 business hours Production system down: < 2 business hours General issue: < 4 business hours Degraded service: < 2 business hours Production system down: < 1 hour
Service-level agreement 99.95% uptime
Customer Success
Customer Success Manager Designated
Business & roadmap reviews Included
Operations guidance Operational guidance based on best practice Tailored operational reviews, recommendations
Architecture Services
Solution Architect Available Designated
Onboarding Structured onboarding: Design and implementation guidance Structured onboarding: Design and implementation guidance
Onboarding Guidance (Post Go-Live) More information Included Included
Terms of Service
Master services agreement Online TOS Online TOS Negotiated TOS agreements and redlines
DPA Available Available Negotiable

    Sunshine Conversations for early stage startups

    Add omnichannel messaging to your product and gain a competitive edge with a discount for qualifying startups.

    We’re making a ton of Sunshine Conversations features available to a limited number of companies that are:

    • New Sunshine Conversations customer
    • 1-10 employees
    • Less than $1M in funding
    • Must be funded by venture capital firm or part of an accelerator
  • Limited Availability

    $95/mo

    • Private label SDKs
    • 500 Conversations
    • 500 Notifications
    • Standard Channels

Sunshine Conversations for nonprofits & charities

Are you a registered nonprofit organization? We'll show our support by giving you discounted access to Sunshine Conversations. Our Community plan includes up to 5,000 conversations per month free of charge.

Apply now

Powering conversations at some of the world's smartest companies

Save development and maintenance

Accelerate development and get to market faster to drive customer success and growth. Extend your communication channels to differentiate your products and services, without the ongoing maintenance cost.

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